Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health
Other Products
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Dick Phillips
Office Hours
Address
Lubbock, TX 79424-2660
82nd St. & Frankford Ave
Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health
Other Products
Banking
Would you like to create a personalized quote?
Office Info
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health
Other Products
Banking
Office Info
Simple Insights®
How to deal with noisy neighbors or issues
How to deal with noisy neighbors or issues
From noisy neighbors and arguments over property lines to adventurous pets, there are ways to successfully resolve disputes between neighbors.
Is a natural gas detector worth it?
Is a natural gas detector worth it?
Natural gas detectors can alert you and your family of odorless and dangerous leaks.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
Social Media
Viewing team member 1 of 8
Amanda Downing
License #1787823
Amanda Downing, home grown in Lubbock, Texas graduated from Coronado High School and then Texas Tech University loves this town so much she wanted to build a career here after completing her education. She has been with our office right out of college in June 2012, and attained her licenses in all lines. She plays an administrative role in our office, along with creating marketing gifts as a part of our referral program. She is the creative one as she is always generating new marketing ideas every month. We are thankful for her ability to bring new light and purpose, to the old and mundane!
Viewing team member 2 of 8
Chandra Brown
License #1591054
Chandra is from San Angelo and got a Bachelor’s degree in psychology from Angelo State University. She moved to Lubbock in 2009 with her husband. She has been with our office for 9 years. She always greats you with a smile and loves to save people money! We are so thankful for her spirit, and that she is a constant reminder why we all became part of the industry, to help others!
Viewing team member 3 of 8
Irma Willis
License #1988722
Irma, has worked with State Farm since 2015 and has been with our office since 2016. She is from El Paso she moved to Lubbock to Pursue a Law Degree and fell in Love with Insurance, she is the first person you will see in our office, she is a people person and loves to help and is fluent in both English and Spanish.
Viewing team member 4 of 8
Kathy Robinson
License #1249061
Kathy has been with State Farm since 2003 and with our office since 2013. She grew up on a farm here in Lubbock and graduated from Texas Tech in 2002. Her main goal is to make sure people are insured properly and understand what they have. She loves to help people with all their insurance needs, especially in commercial and agriculture needs.
Viewing team member 5 of 8
Tori Ford
License #2537479
Tori Ford is a true West Texan, born and raised. Graduate of Frenship High, Tori loves the Lubbock area and all it has to offer. Tori has been the insurance business since May 2020. Although just beginning her career with State Farm, Tori brings a vast knowledge of the field and an eagerness to take care of her customers to the greatest of her ability. We are sure you will find Tori to be a valuable asset to our team, just as we do.
Viewing team member 6 of 8
Kassidy Killough
License #3094440
Kassidy is just starting her journey in insurance and thought State Farm would be a great fit! Born and raised in Lubbock TX, she graduated from Trinity Christian High School in 2013, then attended 2 years of college in Cisco, Texas. Kassidy is licensed in all lines of business, has a background in customer service and loves getting to know our customers. If you stop by our office, she will always be there to greet you with a smile!
Viewing team member 7 of 8
Michelle Roys
License #1322988
I have 25 years’ experience in the insurance industry and have assisted countless people in finding policies that suit their needs. I feel it is important for all policyholders to understand their risk exposure, which is why I take the time to educate my people on the policies that make sense to them.
I was born in Abilene, Texas and have lived in Abernathy for 30 years. My husband and I have 3 kids and 5 grand-babies. I love spending time with my family, working in my garden, and going to concerts and adventure trips.
Viewing team member 8 of 8
Caitlin Lynch
License #3272339
Caitlin Lynch joined our team in March 2025. Originally from Portland, Oregon, she has called Lubbock home since 2016. Licensed in all lines of insurance, Caitlin is passionate about serving people and delivering personalized coverage. She is dedicated to providing exceptional customer service, ensuring every person feels supported and informed.